Standard Hosting and Support Plan

Get Kenneth | Lancaster, PA Web Design and Brand Development - Standard Hosting and Support Plan

Proactive support that keeps problems small and business moving. 

A great website isn’t a one-and-done project—it’s something you depend on every day. That’s why I offer ongoing support that’s reliable, practical, and handled by an actual human (hi, that’s me). From hosting and maintenance to backups and troubleshooting, I make sure your site keeps running smoothly so you can stay focused on your work, not your website.

Hosting That’s Solid and Simple

I take care of your hosting so you don’t have to think about it. You get business-grade performance, fast load times, and a secure, stable environment—without the confusion of managing a server or wrangling with faceless support desks. Everything’s tuned for WordPress and backed by infrastructure I’ve tested and trusted.

  • Fast, secure, WordPress-optimized servers
  • SSL certificate included
  • Automatic software and plugin updates
  • No third-party hosting account needed

Regular Maintenance to Keep Things Clean

Just like a car, a website runs best when it’s maintained. I handle the behind-the-scenes upkeep that keeps your site healthy and compatible—making sure it stays fast, functional, and ready for anything. This includes performance tweaks, plugin checks,
and general cleanup as needed.

  • WordPress core and plugin updates
  • Performance checks and tuning
  • Plugin quality audits
  • Cleanup of unused tools or outdated settings

Uptime Monitoring So You Don’t Miss a Beat

If your site goes down, I know before you do. I use automated monitoring tools that keep tabs on your site 24/7. If there’s a hiccup, I get notified and investigate quickly—often before you even notice.
You don’t need to babysit your website. That’s my job.

  • 24/7 monitoring for outages or slowdowns
  • Fast response when something’s off
  • Ongoing visibility into site health

Security That’s Always On

I take security seriously. Your site is protected with trusted tools and best practices to prevent hacks, block malicious traffic, and keep your data safe. If something ever slips through (rare, but possible), I handle the cleanup and help you recover—no panic required.

  • Firewall and brute-force protection
  • Anti-spam filters and login security
  • Regular scans for malware or vulnerabilities
  • Security patching and response

Backups That Actually Work

If something goes wrong, you need to be able to roll back—fast. I run automatic daily backups and keep multiple restore points so you’re never left stuck. No guessing, no digging. If you need to restore your site, I’ve got it covered.

  • Daily automated server based backups
  • Offsite storage for safety (optional/extra)
  • Quick restores when needed
  • Peace of mind, always

Support That’s Human and Helpful

Included support means you can reach out when something’s off or confusing. Need help fixing a broken link, adjusting a layout, or figuring out why a page won’t load right? I’m here. You get clear answers, quick fixes, and short calls when needed—without jumping through hoops.

This kind of support doesn’t include major new features, full redesigns, or building new pages—
but it does keep your day-to-day website operations running smoothly.

  • Help with broken links or display issues
  • Cache clearing, layout tweaks, or menu adjustments
  • Short calls or screen shares for questions
  • Clear, honest answers—always

Let’s keep your website working like it should.
If you’re already a client, you’re likely covered. If not, reach out and we’ll talk about the best plan for your needs.

Resources